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GCP Ideas Portal
Status Pending review
Categories User Experience
Created by Guest
Created on Feb 20, 2024

Knowledge base on the product

No description provided
Explain the business challenge related to your idea or feedback

Lack of easily accessible knowledge base on the product

(by Joe Surmeier, Manager, Consulting, Americas, 4-18-2023

Explain how your idea or feedback should work

Focus on the core capabilities of the product and ensuring that there are knowledge bases that can be searched.

Add support materials for users: Training materials (Videos, user guides) - 11 points; FAQ - 8 points; Support - 5 points
(By Darren Johnson, Oniesha Shinault, Nicole N McGary, Nina Kalidas, Sunil D'Souza)

Business Impact

User may be lost when first time entering GCP -> Drop

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